Shipping policy

Shipping

Free standard shipping on all orders within Australia. No minimum spend applies.

Where we ship from: Our Melbourne warehouse, by Australia Post or courier, depending on your address and parcel size.

When it ships: Most orders leave within 24 hours of payment, Monday to Friday, excluding public holidays.

Tracking: We’ll email you a tracking number as soon as the courier picks up your order.

Where we deliver: Australia only, for now. Want it overseas? Join our international waitlist on the homepage.

Missed delivery: If your parcel comes back to us because of an incorrect address or because it wasn’t collected, a re-delivery fee applies to send it again.

Returns: See our Shipping and Returns page.

Ordering 80+ units for an office or building? Contact us for wholesale delivery.